Job Title: Key Account Manager – Group Business

Location:	Mumbai
Department:	Group Business
Reports To:	Sandesh Koli, Sales Head – Credit Life & Group Business

Role Overview:

The Key Account Manager – Group Business will be responsible for managing and expanding strategic partnerships within the assigned portfolio. The role demands a strong strategic mindset, business acumen, and the ability to drive performance through effective collaboration and stakeholder engagement.

Key Responsibilities:

• Develop a 360° strategic view of the assigned portfolio and drive growth aligned with organizational goals.
• Drive business performance through effective coordination with the coverage team.
• Monitor and optimize the performance of existing alliances (partners/portfolio assigned).
• Develop and execute zonal business plans aligned with the national business strategy.
• Build and maintain strong relationships with senior stakeholders in partner organizations.
• Resolve escalations promptly and ensure smooth operations across all partner touchpoints.
• Collaborate with product and operations teams to tailor offerings based on partner needs.
• Provide market intelligence and competition insights to influence product and business strategies.
• Program manage partner relationships end-to-end, ensuring alignment and closing operational gaps.
• Demonstrate maturity and ownership in managing partnerships independently.

Desired Profile:

• MBA or equivalent degree in Business, Marketing, or a related field.
• 5–10 years of experience in Key Account Management, Partnership Management, or B2B Business Development (preferably in Financial Services or Insurance).
• Strong strategic and analytical thinking capabilities.
• Proven ability to drive results through cross-functional collaboration.
• Excellent communication, negotiation, and relationship management skills.
• Well-networked within the industry with a strong understanding of market dynamics.

Key Competencies:

• Strategic Thinking & Business Planning
• Relationship & Stakeholder Management
• Result Orientation
• Problem Solving & Decision Making
• Market & Competitive Awareness

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