Rev Ops Analyst-ICX

About the Role

Adobe's Revenue Operations team sits at the heart of our "Empowering Everyone to Create" transformation—connecting customer behavior, business outcomes, and product evolution. This role supports the ICX-Sales organization across Outbound, Inbound, Chat, and Customer Lifecycle Inside Sales teams, managing end-to-end compensation processes, building scalable analytics and reporting, and turning complex data into actionable insights that shape GTM strategy and accelerate ARR growth.

This is a high-impact role at the intersection of data, process rigor, and storytelling. You'll partner closely with Sales leadership, Scrum, Marketing, Finance, Cloudtech, CTI, GTM, and technical teams to drive operational excellence, ensure accurate and timely payouts, and influence executive decisions on one of Adobe's most visible, fast-growing organizations.

Primary Responsibilities

Compensation & Quota/QRF Operations

• Manage compensation processes for Sales Reps, including administering compensation rules within the comp tool
• Own quota setting for sales reps and ensure compensation/revenue actuals are completed within required timelines
• Report on attainment for compensation purposes, and reconcile orders to ensure correct rep alignment (territory, account assignment, value)
• Book of Business: Manage territories, account segmentation and ownership

Operational Excellence & Enablement

• Partner with Data Engineers to build dashboards and scorecards that scale insight delivery across global sales and support teams
• Automate and scale existing reporting frameworks (pipeline reporting, attrition analysis, SFDC cases, ad hoc requests) so teams can easily self-serve dashboards and insights
• Drive data accuracy and quality assurance—putting QA activities in place to ensure trust among stakeholders and accurate payouts to reps
• Document processes and operating procedures; perform UAT/PAT for system enhancements
• Own internal customer/stakeholder relationships, deliverables, and timelines

What You Bring

• Sales Ops Analyst: 4–8 years of experience in Revenue Operations, Sales Operations, Data Analysis, or strategy roles (enterprise SaaS, consulting, or product organization preferred)
• Proven ability to synthesize complex data into actionable strategic insights that influence senior executives
• Hands-on on Ai
• Strong technical proficiency in Excel, MS Access, Macros, Power BI, Tableau, PowerPoint, SQL
• Experience with SAP and SFDC
• Exceptional storytelling and communication skills—comfortable presenting to executive audiences and simplifying complexity into clarity
• Highly organized with strong attention to detail; able to work under minimal supervision as a strong team player
• Strong project management skills; comfortable working under tight timelines and flexible across time zones
• Curiosity, creativity, and a bias for action in connecting data to business impact

Notes:

Work is remote with once twice quarterly visit to Noida/other location as per business needs.

Shift timing: 2pm to 11 pm IST but can change because of business needs.