#37348724 || LMS Admin II ||

Job Title: LMS Admin II
Location: Bangalore (Hybrid)
Shift: 4 PM to 1 AM /5 PM to 2 AM /2 PM to 11 PM
Payroll: OmHRA

Overview

Adobe Captivate Prime is looking for a Learning Management Systems (LMS) Administrator to join the Adobe Captivate Prime LMS Team. Captivate Prime is Adobe’s Learning Management System (LMS), and we are looking for candidates who have a desire to make an impact in the Learning & Development domain to join our team based in Bengaluru, India.

 

Key Responsibilities

• Manage multiple instances of an LMS.
• Advise stakeholders on the setup and management of LMS environments.
• Provide basic troubleshooting for LMS activities, including content, SSO, and APIs.
• Work with multiple stakeholders to manage tasks and expectations.
• Work independently while providing periodic updates to leadership.
• Manage multiple client relationships, working remotely with Learning Managers, CLOs, and Directors.
• Present complex information clearly through written and verbal communication.

LMS Administration

• Manage users (Add, Delete, Modify).
• Manage user enrollments.
• Configure learning environments (branding, email templates, etc.).
• Generate ad-hoc reports and configure recurring reports.
• Manage Learning Objects (upload, update, retire).
• Manage Learning Object tags, skills, and badges.
• Advise authors on managing Learning Objects.
• Assist with the integration of Adobe Captivate Prime into third-party solutions, including headless LMS integrations.
• Liaise with Adobe internal stakeholders to discuss enhancement requests.
• Demonstrate expertise and provide advisory services on LMS setup and management.
• Respond to technical, procedural, and functional LMS-related queries from stakeholders.
• Investigate LMS issues, document findings, coordinate with stakeholders, and work with support teams to drive resolution.
• Document and educate stakeholders on LMS processes and best practices.
• Establish, document, and enforce LMS policies and procedures.
• Participate in learning strategy rollouts in collaboration with stakeholders.

 

Required Qualifications

• Bachelor’s degree in a technical discipline.
• 3–5 years of experience working with enterprise LMS platforms such as Saba Cloud, Cornerstone, Moodle , or similar systems.
• Excellent written and verbal communication skills in English.
• High emotional intelligence with a strong customer service mindset.
• Prior experience working with distributed, international teams.
• Ability to lead small projects under the guidance of a manager while working independently.

 

Preferred Qualifications

• Experience with additional cloud-based LMS platforms.
• Experience with Adobe learning content creation tools, such as Adobe Captivate .
• Experience with Adobe Connect or other web meeting technologies.