Training Manager - Band 3

Job Summary:

The Training Manager at Ageas Federal Life Insurance plays a vital role in enhancing the skillset and knowledge of our employees across all verticals. This position is integral to fostering a culture of continuous learning and development, ultimately driving improved performance and customer satisfaction.

Key Responsibilities:

• Design and implement comprehensive training programs tailored to various employee needs and organizational objectives.
• Assess training requirements through surveys, interviews, and performance metrics to identify skill gaps.
• Facilitate engaging training sessions, workshops, and seminars to enhance team capabilities and industry knowledge.
• Monitor and evaluate the effectiveness of training initiatives, making necessary adjustments to improve outcomes.
• Collaborate with management and department heads to ensure alignment of training programs with business goals.
• Maintain documentation of training activities and performance measurements for reporting and analysis.
• Stay updated with industry trends and best practices to continuously improve training methodologies.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s preferred.
• Minimum of 5 years of experience in training and development, preferably in the insurance or financial services industry.
• Strong understanding of adult learning theories and training methodologies.
• Excellent communication and presentation skills to effectively engage and inspire diverse audiences.
• Proficiency in Microsoft Office Suite and learning management systems.
• Strong organizational skills with the ability to manage multiple projects and meet deadlines.
• Ability to work collaboratively in a team-oriented environment as well as independently.

Preferred Qualifications:

• Certification in Training and Development (e.g., CPTD or similar) is highly desirable.
• Experience in virtual training delivery and familiarity with e-learning platforms.
• Proven track record of developing training content and instructional materials.
• Experience in fostering a culture of feedback and continuous improvement within teams.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance including medical, dental, and vision coverage.
• Generous paid time off along with parental leave policies.
• Retirement savings plan with employer contributions.
• Opportunities for professional development and career advancement.
• Employee wellness programs and initiatives to promote work-life balance.
• Flexible work arrangements available to support personal needs.