BA4 - Senior Active Directory Engineer (113920)

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure.  Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. 

Accountabilities

• Build Engineering:  Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
• Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
• Automation:  Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
• Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
• Teamwork:  Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
• Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an Senior Active Directory Engineerat Barclays, responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful as an Active Directory Senior Engineer you should have experience with:  

• Administration of Windows Active Directory domains 2012/2016/2019 till latest 
• Installation, Configuration and troubleshooting of Windows Active Directory 
• Root Cause analysis and Problem Management. 
• Incident, Problem and Change records as per the ITIL Standards & Service Now process 
• Windows Server Administration & User Account Management, and Access rights management. 
• Exposure to DFS administration 
• Administration of DNS 
• Planning, implementation & trouble shooting of group policy 
• Would be responsible to support, maintain and monitor the Active Directory domains 
• Troubleshooting of client issues 
• Building and Manage the Windows Active Directory domain controllers 
• Updated patches and windows hardening. 
• Maintaining check list document of all Active Directory domains 
• Exposure to PowerShell & VB scripting 
• Exposure to Active Directory trusts 
• Exposure to DELL/HP hardware configurations 
• Backend support to implementation team. 
• Open to work in 24/7 support & ready to support On-call during Off business hours & weekends 
• A Good team player. Excellent leadership skills. Good communication 
• Responsible for design or implementation of complex project(s) 
• Active Directory trusts / IPSec Tunnel 
• Good team player, good communication 
• Work experience in PKI Infrastructure 
• Work with the Seniors to refine and develop the current AD platform and processes 
• Cloud O365 services 
• Work experience in Domain/Enterprise Terminal Server License servers 

Some other highly valued skills may include:

• Certification of Microsoft technologies especially on Server Side – Active Directory/PKI 
• ITIL certified 
• Must have skills: Active Directory, DNS, Group Policy, Certificate Services (PKI), Windows Hardware, Azure, AAD, AWS, DR & BCP, Data center Migrations. 
• Good to have skills: Change management, Incident management & Problem management 
• Troubleshoot failures, determining root causes, and recognizing service improvements 

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Bengaluru.