Relationship Manager - Product HL and LAP

Job Summary:

The Relationship Manager for Product HL (Home Loan) and LAP (Loan Against Property) is a pivotal role that focuses on building and nurturing client relationships to drive sales and ensure unparalleled customer satisfaction. This position is integral to promoting our lending products while delivering tailored financial solutions that meet client needs.

Key Responsibilities:

• Develop and maintain strong relationships with clients, understanding their financial needs to recommend appropriate HL and LAP solutions.
• Conduct sales presentations and product demos to potential and existing clients to drive product awareness and sales.
• Collaborate with internal stakeholders to ensure smooth processing of loan applications and resolution of client inquiries.
• Monitor market trends and competitors to identify new sales opportunities and potential risks.
• Achieve sales targets and KPIs by proactively seeking new client leads and closing deals effectively.
• Provide exceptional after-sales support to ensure high levels of customer satisfaction and retention.
• Prepare detailed reports on sales activities, market conditions, and client feedback for management review.

Requirements:

• Bachelor’s degree in Finance, Business Administration, or a related field.
• Minimum 1 years of experience in sales/relationship management within the banking or financial services sector.
• In-depth knowledge of home loan and loan against property products and regulations.
• Exceptional communication and interpersonal skills with a knack for building rapport with clients.
• Strong analytical and problem-solving abilities to assess client needs and provide effective solutions.
• Proficiency in CRM software and MS Office Suite.
• Self-motivated and results-oriented with proven sales track record.

Preferred Qualifications:

• Advanced certification in finance or sales management, such as CFP or CIMA.
• Experience working with high-net-worth individuals and corporates.
• Strong understanding of legal aspects related to home loans and property loans.
• Ability to speak multiple languages to cater to a diverse clientele.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive health insurance coverage for employees and their families.
• Retirement savings plan with company matching.
• Ongoing professional development and training opportunities.
• Flexible working hours and work-from-home options.
• Employee wellness programs and team-building activities.
• Paid time off and holiday leave for a balanced work-life experience.