·        Sourcing Trade & Retail Forex customers from market. Essentially NON Credit Trade related customers.

·        Training frontlines attached to the respective branch.

·        Liaise with Respective Support Units, Branches for / and compliance related to Trade transactions

·        Handling Customer queries, resolutions providing, Capability presentation to the prospective clients, sharing value propositions, on job profile boarding the client.

·        Conducting Training and Promoting to the all segments and Maintain cordial Relationship with all of them 

·        Responsibility includes Servicing Portfolio customers as well as branch.

·        Contacting. SME and Retail  customers in order to develop new clientele for Trade

·        Executing documents, ensuring seamless and effective implementation of txns and enabling qualitative delivery of assured solutions.

·        Periodically meeting the acquired client to ensure proper servicing and to get deeper penetration and wallet share.

·        Demonstrating proficient customer management skills, effective planning and problem handling skills during Customer interactions of process and procedures.