About you and this role
Using expanded conceptual and practical knowledge, has
accountability for design, transition, and/or operations of infrastructure
services. For design, responsible for the design of integrated, workable
solutions that meet stakeholder requirements and address capability gaps. For
transition, the responsible for the delivery and implementation of
new services and service changes. For operations, responsible for a high-level
of client satisfaction, run-the-business IT operations, SLAs, service
operations, and operational service improvements. Responsible for maximizing
adoption and value of services for the intended audience.
In this role, you will require understanding of key business drivers for
your discipline and function. You will need to be able to expand
conceptual and working knowledge related to your discipline or functional
area. You are expected to provide informal guidance to new team members
and be able to explain complex information to others.
It is your responsibility to use technical
experience, established practices, and personal judgement to analyze
and resolve straightforward problems. Your performance impacts the
quality of your own work and your team’s work and requires that you work
within established guidelines and policies.
Responsibilities
Qualifications
Your skills
Additional notes
Apply through whichever channel suits you best.