Essential Functions
- Responsible for Diagnostic to Solution Proposal creation for Digital projects
- Generate ideas for building ‘game-changing’ capabilities by scanning internal operations
- Consultative mindset, with approach to think of a business challenge creatively and with a future digital solution mindset
- Build relationships with key business leaders and sponsors and other stakeholders to drive uptake of innovation projects, define project vision, scope, requirements, and deliverables
- Successfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value proposition
- Responsible for maintaining governance and reporting on projects to business units, leadership and clients
- Maintain awareness of new and emerging operating practices and technologies such as robotic automation, machine learning, mobility, artificial intelligence and dynamic analytics
- Managing client visits for prospects and existing clients with respect to transformation presentations
- Providing transformation solutions and roadmaps for new deals/pursuits
PRIMARY INTERNAL INTERACTIONS
- Business and Account Leadership
- Advanced Automation & Robotics
- Analytics
- Products and Platforms
- Quality & Process Excellence
- Client Management Team
- Other enabling functions on need basis
Primary External Interactions
- Existing and Prospect clients
Skills
TECHNICAL SKILLS
- Strong Insurance Finance and Accounting domain knowledge
- Process diagnostics and solutions development
- Analytics, Robotics, Process Improvement/Elimination, Lean Six Sigma
- MS Office proficiency
- MS Visio proficiency
- Packaging and showcasing capabilities and solutions
SOFT SKILLS (DESIRED)
- Interpersonal skills
- Written and oral communication
- Presentation skills
- Multi-tasking and prioritization
- Project management skills
SOFT SKILLS (MINIMUM)
- Strategic focus and business acumen
- Global mindset
- Analytical approach and thought process
- Compliance and auditing orientation
- Coaching and feedback capability
- Problem solving skills
- Conflict resolution capability
EDUCATION / PROFESSIONAL REQUIREMENTS
- MBA (Finance/Operations)
- Lean Six Sigma Certified highly preferred
- Certifications in Automation, AI, Analytics, or Digital Transformation
WORK EXPERIENCE AND ADDITIONAL REQUIREMENTS
- 11+ years overall experience including 7+ years project management experience
- Proven ability to drive a solution from start to finish
- Insurance/BFSI domain experience preferred
- Experience packaging and showcasing capabilities and solutions
- Willing to work in a 24x7 environment
- Ability to travel domestically and/or internationally