Manager - AR Billing

End to end knowledge of O2C function and an ability to keep informed of trends • Develop action plans to ensure that improvement development plans are achieved. • Ensure that service levels agreements/KPI is exceeded. • Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage. • A proven data analyst with ability to bring out metrics from any given data. • Maintain day to day operations, administration and communication to Client and leadership • Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution • Develop and maintain relationships with external system owners and vendors • Ensure Internal Control compliance and External Audit requirements are met at all times • Develop Competencies in the team, Hire right candidates for any open positions • Perform all other duties as assigned. • Ability to effectively lead a wide variety of professionals, regardless of their experience level and specific expertise in achievement of established goals and objectives • Be analytical and have the ability to visualize process performance • Strong business and customer focus • Working and managing teams in a matrix organization • Ability to build relationships, teamwork and networking in a virtual international context • Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity • Must be a proven team player with strong collaboration skills • Closure driven, work with a sense of urgency • Proven experience in driving efficient, time sensitive and cost effective service that meets the client's