Global Head operations

Noida, Uttar Pradesh, India30 Jun 2026L04TRN

exl/global-head-operations

Led global Banking & Capital Markets operations, driving business strategy, P&L performance, revenue growth, and margin improvement.
Managed end-to-end service delivery across global delivery centers, ensuring SLA compliance, quality, risk management, and operational excellence.
Built strategic relationships with clients and senior stakeholders to drive business growth, client retention, and long-term partnerships.
Led digital transformation initiatives through AI, automation, analytics, and platform-based solutions to improve operational efficiency and business outcomes.
Built and mentored high-performing global leadership teams while fostering collaboration and governance across regions.
Drove process optimization, operating model transformation, and enterprise-wide continuous improvement initiatives.
Presented business performance, operational risks, and transformation strategies to executive leadership and key stakeholders.
Directed large-scale Banking & Capital Markets operations, including financial crime, credit risk, mortgage, market risk, regulatory compliance, and enterprise operations.
Managed global, cross-functional teams across multiple delivery locations, ensuring operational excellence and customer satisfaction.
Led enterprise transformation, process harmonization, post-merger integration, and outcome-driven operating models.

~2 min

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CompanyEXL

Posted30 Jun 2026