Senior Manager – Healthcare Account Management, Presales & Solutioning

We are hiring for the position of Senior Manager – Healthcare Account Management, Presales & Solutioning with EXL .

Position: Senior Manager – Healthcare Account Management, Presales & Solutioning

Location: Noida 

Shift : UK or US 

Role Overview

We are looking for an experienced professional with a strong background in Healthcare Account Management, Presales, Solutioning, and Sales Operations . The role involves partnering with account leaders to support client growth, develop strategic solutions, drive proposal management, and strengthen account relationships across EXL's Healthcare Provider portfolio.

Key Responsibilities

Account Management

• Support strategic account management initiatives across Healthcare Provider clients.
• Conduct account research to identify whitespace opportunities and competitive positioning.
• Build executive mapping and targeted prospecting strategies within existing accounts.
• Support client engagement, retention, and revenue expansion initiatives.

Presales & Solutioning

• Lead solutioning activities for healthcare transformation engagements.
• Design solutions across Healthcare Operations, Revenue Cycle Management (RCM), Finance & Accounting (F&A), Analytics, AI, and Digital Transformation.
• Coordinate end-to-end RFP/RFI responses, proposal creation, and stakeholder management.
• Collaborate with Sales, Delivery, Consulting, and Operations teams to develop winning client solutions.

Reporting & Sales Operations

• Maintain Salesforce (SFDC) opportunity pipeline, account updates, and client activity records.
• Prepare Weekly, Monthly, and Quarterly Business Review (QBR) presentations.
• Track sales pipeline, forecasts, and account metrics.
• Ensure data accuracy across sales dashboards and reporting templates.