Cluster Manager - Unsecured Business Loans (DSA Channel)

Job Summary:

The Cluster Manager for Unsecured Business Loans will play a pivotal role in driving business growth through the DSA (Direct Sales Agent) channel. This position focuses on building strong relationships with partners, increasing sales performance, and ensuring exceptional service delivery, ultimately contributing to the overall success of Godrej Capital in Chennai.

Key Responsibilities:

• Develop and execute strategic plans to expand the DSA channel by identifying new opportunities and partnerships.
• Monitor sales performance metrics, providing regular feedback and training to DSA teams to enhance productivity.
• Lead recruitment efforts to onboard new DSAs, ensuring alignment with company goals and compliance standards.
• Foster strong relationships with existing DSAs, addressing their needs and resolving any issues promptly.
• Conduct market research to understand competitive offerings and adjust strategies accordingly.
• Analyze customer data and market trends to drive informed business decisions and improve service offerings.
• Prepare and present regular reports to senior management on sales performance and market insights.

Requirements:

• Bachelor's degree in Business Administration, Finance, or a related field.
• A minimum of 5 years of experience in sales and business development, preferably in the financial services industry.
• Proven track record of managing DSA channels with a strong understanding of unsecured business loans.
• Excellent communication and interpersonal skills to effectively engage with partners and team members.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in MS Office Suite and CRM software.
• Ability to work independently and lead a team in a dynamic environment.

Preferred Qualifications:

• Postgraduate degree or MBA with specialization in Finance.
• Experience in the Chennai financial market and established connections with local DSAs.
• Knowledge of regulatory compliance and risk assessment related to unsecured lending.
• Demonstrated leadership experience in managing diverse teams.
• Familiarity with digital platforms and tools that facilitate sales and relationship management.

Benefits:

• Competitive salary with performance-based incentives and bonuses.
• Comprehensive health insurance coverage for employees and their families.
• Flexible working hours and a supportive work-life balance culture.
• Opportunities for professional development and career advancement within the organization.
• Employee referral bonus program and recognition initiatives.
• Access to wellness programs, including mental health support and fitness memberships.
• Engaging team-building activities and corporate events throughout the year.