Greenlam Industries ltdDeputy Manager - Installation
Deputy Manager - Installation
Job Description
The Project Manager will be responsible for the complete execution lifecycle of door installation projects , including project planning, site readiness validation, vendor management, installation execution, commercial billing, customer coordination, profitability management, and overall project health monitoring.
The role requires strong expertise in architectural door solutions, installation management, contractor coordination, billing management, and field team leadership to ensure projects are completed safely, profitably, and within committed timelines.
Experience
-
8–15 Years of experience in:
- Doors & Architectural Hardware
- Interior Fit-Out Projects
- Modular Solutions
- Building Material Industry
- Commercial Construction Projects
Key Responsibilities
1. Project Execution & Installation Management
- Manage end-to-end execution of door installation projects from order release to handover.
- Review BOQ, project scope, drawings, hardware schedules, and installation requirements.
- Validate site readiness before material dispatch and installation commencement.
- Ensure installation activities are completed as per approved methodology and quality standards.
- Drive achievement of installation milestones and project timelines.
- Conduct project review meetings with customers, consultants, contractors, and internal stakeholders.
2. Site Readiness & Deployment Management
- Monitor site readiness, access availability, finishing status, and work fronts.
- Ensure installation teams are deployed only at ready locations to avoid productivity loss.
- Coordinate with customers and site contractors for clear work fronts.
- Track open sites, pending areas, and installation bottlenecks.
- Minimize idle manpower and site hold-ups.
3. Vendor & Installer Management
- Develop and maintain a strong network of installation vendors and subcontractors.
- Evaluate and onboard skilled installers for doors and hardware installation.
- Monitor vendor productivity, quality performance, and compliance.
- Negotiate installation rates and service agreements.
- Ensure adequate manpower availability across projects.
4. Commercial Billing & Revenue Management
- Manage complete billing cycle from execution to invoice realization.
- Ensure timely certification of completed installation quantities.
- Coordinate with customers for billing approvals and milestone sign-offs.
- Monitor project billing against monthly and annual targets.
- Track outstanding receivables and support payment collection activities.
- Maintain project-wise revenue and margin dashboards.
5. Project Cost & Profitability Control
- Monitor installation costs, labor costs, travel expenses, and vendor payments.
- Ensure projects operate within approved commercial budgets.
- Analyze project profitability and identify opportunities for cost optimization.
- Control rework costs, service call expenses, and material wastage.
- Support management with project profitability reviews.
6. Team Leadership & Manpower Management
- Lead Engineers, Site Supervisors, Coordinators, and Installation Teams.
- Plan and optimize manpower deployment across multiple sites.
- Conduct performance reviews and productivity assessments.
- Drive accountability, discipline, and ownership within teams.
- Ensure OJT (On-the-Job Training) for installation teams.
7. Quality & Customer Satisfaction
- Ensure installation quality complies with approved standards and customer expectations.
- Monitor alignment, fitment, finish, hardware installation, and operational performance of door sets.
- Conduct pre-handover inspections and snag closure activities.
- Address customer complaints and service issues promptly.
- Improve customer experience through proactive project management.
8. Project Health Monitoring
Monitor project health through:
Commercial Health
- Billing Achievement
- Collection Status
- Margin Achievement
- Cost Overrun Tracking
Operational Health
- Installation Progress
- Open Sites Status
- Site Readiness
- Manpower Utilization
- Material Availability
Customer Health
- Escalations
- Complaint Closure
- Handover Status
- Customer Satisfaction
9. MIS & Management Reporting
- Publish Weekly Installation Dashboard.
- Prepare Monthly Progress Reports (MPR).
- Track region-wise project status, billing, collections, and manpower utilization.
- Present project reviews to senior management.
- Maintain project documentation, MOMs, trackers, and risk registers.
Key Performance Indicators (KPIs)
Project Delivery
✅ Installation Completion as per Timeline
✅ Open Site Closure
✅ On-Time Project Handover
Commercial Performance
✅ Billing Achievement vs Target
✅ Collection Efficiency
✅ Project Gross Margin
✅ Cost Control Achievement
Operational Performance
✅ Installer Productivity
✅ Site Readiness Compliance
✅ Manpower Utilization
✅ Vendor Performance Rating
Quality Performance
✅ Snag-Free Handover
✅ Complaint Reduction
✅ First-Time Right Installation
✅ Customer Satisfaction Score
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