Assistant Vice President - SME Business

Job Summary:

The Assistant Vice President for SME Business at HDFC ERGO is responsible for driving the growth and development of our small and medium enterprise segment. This strategic role focuses on building robust relationships, enhancing operational efficiency, and innovating service offerings to ensure market competitiveness and customer satisfaction.

Key Responsibilities:

• Lead the development and execution of the SME business strategy, aligning it with overall corporate objectives.
• Identify potential SME clients and cultivate long-lasting relationships to drive business growth.
• Analyze market trends and customer needs to create competitive product offerings tailored to the SME segment.
• Collaborate with cross-functional teams to ensure seamless product delivery and superior customer service.
• Monitor sales performance and financial metrics to evaluate business effectiveness and implement corrective actions.
• Develop and conduct training programs for the sales team to enhance product knowledge and selling techniques.
• Engage in regular networking and industry events to promote HDFC ERGO’s SME offerings and enhance brand visibility.

Requirements:

• Bachelor's degree in Business Administration, Finance, or a related field. An MBA is highly preferred.
• Minimum 8 years of experience in sales or business development within the insurance or financial services industry.
• Proven track record of successfully managing and growing SME portfolios.
• Strong analytical skills and the ability to leverage data for strategic decision-making.
• Excellent communication and interpersonal skills to foster relationships with clients and stakeholders.
• Ability to thrive in a fast-paced and dynamic environment with a proactive approach to problem-solving.
• Familiarity with regulatory requirements and compliance in the insurance industry.

Preferred Qualifications:

• Multi-lingual abilities, especially in regional languages, to cater to diverse client bases.
• Experience in digital transformation initiatives within the insurance sector.
• Strong negotiation skills and experience in contract management.
• An existing network of contacts within the SME ecosystem or business community.
• Proven leadership experience in managing teams with diverse skill sets.

Benefits:

• Competitive salary with performance-based bonuses and incentives.
• Comprehensive health insurance plans for employees and their families.
• Flexible working hours and options for remote work to support work-life balance.
• Professional development opportunities including workshops, courses, and seminars.
• Generous leave policies, including vacation, sick leave, and parental leave.
• Access to wellness programs and initiatives promoting physical and mental well-being.
• A vibrant work culture that values diversity, inclusion, and innovation.