Associate Debt Manager – Flows – 2-Wheeler Loan

About the Role

The Associate Debt Manager – Flows – 2-Wheeler Loan is responsible for managing the 2 Wheeler Loan portfolio and ensuring timely collections and recoveries. This role involves monitoring delinquent accounts, conducting field visits, and collaborating with internal teams to develop strategies for improving loan performance. The role is based in Kolkata, West Bengal, and contributes to the overall objectives of IDFC FIRST Bank's Retail Banking division.

 

Key Responsibilities

Primary Responsibilities

• Manage the 2-Wheeler Loan portfolio and ensure timely collections and recoveries.
• Monitor delinquent accounts and take necessary actions to minimize losses.
• Conduct field visits to assess customer creditworthiness and collect overdue payments.
• Build and maintain relationships with customers to ensure timely payments and customer satisfaction.
• Collaborate with internal teams to develop and implement strategies for improving loan performance.
• Stay updated on industry trends and regulations related to 2-Wheeler Loans.
• Provide regular reports and updates on portfolio performance to senior management.

Secondary Responsibilities

• Fluency in the local language (Bengali) is preferred.
• Knowledge of the local market and customer behavior is a plus.
• Experience in handling 2-Wheeler Loan collections in Kolkata is highly desirable.