Asst Manager - Events & corporate Services

PRINCIPAL ACCOUNTABILITIES

1. Corporate Events Management (Domestic & International)

▪ Execute end-to-end logistics and operations for corporate events

▪ Coordinate with internal stakeholders (HR, GLA and other User departments) to gather requirements and

finalize event plans.

▪ Liaise with event agencies, venues, production partners, and hospitality vendors for seamless execution.

▪ Assist Manager to monitor event budgets, track expenses, and ensure adherence to approved financial limits.

▪ Ensure timely delivery of all event milestones and adherence to quality standards.

▪ Assist Manager conduct vendor coordination meetings and maintain trackers if any

▪ Support international events including travel coordination, documentation, and compliance requirements.

▪ Maintain sustainable relationship with external suppliers, partners & vendors.

2.Travel Management (Domestic and International)

▪ Manage daily corporate travel operations including flight bookings, hotel reservations, visa coordination,

ground transport, and special travel requirements.

▪ Ensure strict adherence to company Travel policies.

▪ Review vendor reports and submit for approvals

▪ Track travel spend data and manage periodic MIS reports.

▪ Coordinate with Users and Finance for invoice validation, reconciliation, and timely vendor payments.

▪ Maintain updated travel database and documentation records.

3. SLA & KPI Ownership

• Track, monitor, and report defined SLAs and KPIs related to events and travel operations.

• Maintain dashboards and performance trackers to ensure timely visibility of service performance.

• Identify deviations, initiate corrective actions, and escalate issues to the Manager – Events & Corporate

Services wherever required.

• Support continuous improvement by analysing trends and recommending process enhancements.

4. Vendor Performance & Cost Optimization

• Conduct periodic vendor performance reviews covering quality, service levels, adherence to timelines, and

compliance.

• Maintain feedbacks for vendor and coordinate performance discussions with agencies, hotels, travel

partners, and other service providers.

• Identify cost-saving opportunities across events and travel without compromising quality or user experience.

• Support benchmarking, rate negotiations, and budget optimization initiatives.

5. Compliance, Audit & Data Governance

• Ensure adherence to internal policies, travel guidelines, event approval processes, and statutory

requirements.

• Maintain audit-ready documentation for travel operations, events, and vendor engagements.

• Safeguard sensitive travel and event-related data with strict compliance to data privacy, confidentiality, and

security protocols.

• Support periodic internal/external audits by providing accurate and timely documentation.

MAJOR CHALLENGES

▪ Managing high volumes of requests with tight turnaround timelines.

▪ Handling last-minute event and travel changes.

▪ Balancing stakeholder expectations with policy compliance.

▪ Ensuring vendor performance consistency

DECISIONS

Following decisions are taken by the role:

▪ Vendor shortlisting and comparative analysis for review by Manager.

▪ Operational resolution of routine travel and event escalations.

▪ ESG Reporting for GHG Audit Data to submit to Manager for review (Scope 03 emissions)

  INTERACTIONS

Roles you need to interact with; inside the organization

▪ Manager – Events & Corporate Services

▪ Head of Admin

▪ HR & GLA and engagement events

▪ Finance – Invoice processing and reconciliation

▪ Other functions within BFS, BHIL, BFVL & Bajaj Alts as per the ad hoc requirements

Roles you need to interact with outside the organization to enable success in your day-to-day work

▪ Travel management companies

▪ Airlines, hotels, and transport vendors

▪ Event agencies and production partners

▪ Visa and documentation service providers

SKILLS AND KNOWLEDGE

Experience:

▪ 03 - 04 years of experience in corporate events, travel management, hospitality, or corporate services.

▪ Experience in managing corporate events end-to-end is mandatory

▪ Experience in handling domestic & international (good to know, not mandatory) corporate travel operations.

Functional Skills:

▪ Strong operational planning and execution skills

▪ Vendor coordination and cost tracking

▪ Budget management and expense reconciliation

▪ Strong Excel and MIS reporting capability

▪ Knowledge of domestic & international travel regulations

▪ Familiarity with T&E processes and compliance

▪ High comfort with event and travel management technologies

Behavioural Competencies:

▪ Strong stakeholder management

▪ High ownership and accountability

▪ Ability to work under pressure

▪ Structured and detail-oriented approach

▪ Strong verbal and written communication skills (English mandatory)

Other “Good to have”:

▪ Local Language competency along with Hindi

▪ Well-groomed and presentable outlook

▪ Contacts in hotel chains and event companies