Job Title: Physical Security Engineer

Job Summary

The Physical Security Engineer is responsible for the design, implementation, integration, administration, and support of enterprise physical security systems across global locations. This role serves as the technical Engineer for video surveillance, access control, and related security technologies, ensuring scalable, reliable, and compliant solutions that align with business and operational requirements. The position requires deep expertise in Genetec Security Center architecture, enterprise infrastructure, security system integrations, and cross-functional project coordination.

Core Roles & Responsibilities

1. System Design & Architecture

• Design end-to-end security architecture (CCTV + Access Control).
• Plan server infrastructure (Directory, Archiver, Media Router, Access Manager).
• Define camera placement, recording policies, and retention strategy.
• Design access control topology (controllers, readers, I/O modules).
• Ensure system scalability and high availability (Failover/Redundancy).

2. Installation & Configuration

Omnicast (VMS)

• Add and configure IP cameras (Axis, Hanwha, Bosch, etc.).
• Configure recording modes (continuous, motion-based, event-based).
• Set up camera roles, streams (H.264/H.265), and frame rates.
• Configure Archivers and storage management.
• Set up Federation if integrating multiple sites.

Synergis (Access Control)

• Configure Synergis Cloud Link / Access Controllers.
• Add doors, readers, input/output modules.
• Create access rules, schedules, and cardholder groups.
• Integrate elevator access control.
• Configure anti-pass back and interlocking rules.

3. Identity and Access Management

• Create operator roles and privileges.
• Configure partition-based access.
• Implement least privilege access principles.
• Manage Active Directory integration.
• Enforce password policies and multi-factor authentication.

4. System Integration & Automation

• Architect and implement integrations between Genetec Security Center and enterprise platforms including HR systems, middleware, and other business applications.
• Develop custom reports, workflows, and automation solutions utilizing Genetec SDK and related development tools.
• Evaluate emerging technologies, plugins, and third-party integrations to enhance system functionality and operational efficiency.
• Recommend technology improvements and automation opportunities to optimize enterprise security operations.

5. Technical Support & Escalation

• Provide Tier II and Tier III support enterprise physical security systems.
• Serve as the primary technical escalation point for site contacts, system integrators, and support teams.
• Manage security platform upgrades, patching activities, and maintenance windows while coordinating outage communications.
• Perform root-cause analysis and support incident investigations to identify and resolve system issues.
• Provide technical support for facilities-related IT systems and security applications.

6. Reporting & Documentation

• Generate access reports (who accessed what & when).
• Provide video audit trails.
• Maintain system documentation (IP schemes, rack layouts).
• Create SOPs for operators.
• Prepare compliance reports (ISO, SOC, GDPR where applicable).

7. Testing & Commissioning for projects

• Perform FAT (Factory Acceptance Testing).
• Conduct SAT (Site Acceptance Testing).
• Validate failover functionality.
• Test alarm workflows and automation.
• Ensure customers sign off documentation.

Required Qualifications

• Bachelor’s degree in engineering, Information Technology, Business, Computer Science, or a related technical discipline; equivalent experience will be considered.
• 6-8 years of experience working with enterprise physical security systems, including video surveillance and access control technologies.
• Experience designing, implementing, commissioning, and maintaining large-scale security system deployments and understanding of privacy laws.
• Proficiency in AutoCAD for system design documentation, layouts, and engineering drawings.
• Familiarity with scripting, automation, APIs, SDK development, and cloud-based technologies.
• Understanding of enterprise networking concepts including LAN, WAN, TCP/IP, routing, switching, and network troubleshooting.
• Experience with Windows server infrastructure, virtualization, storage systems, and high-availability architectures.
• Understanding of ONVIF and IP camera protocols and door access control controllers.
• Ability to communicate complex technical concepts effectively to both technical and non-technical audiences.

Preferred Qualifications

• Genetec Security Center certifications.
• Experience with enterprise access control and video management platforms in global environments.
• Knowledge of cybersecurity principles related to physical security systems.
• Experience integrating security systems with HR, identity management, and enterprise workflow platforms.
• Familiarity with project management methodologies and continuous improvement frameworks.