credit manager

Based on the available job information and typical responsibilities for this role, here's a comprehensive Job Description (JD) for Credit Manager – Personal Loan, Grade M3 (Manager) at Kotak Mahindra Bank, Pune.

Job Title

Credit Manager – Personal Loan

Grade: M3 (Manager)
Location: Pune
Department: Retail Assets – Credit

Job Purpose

To evaluate, approve, and manage personal loan applications while maintaining the quality of the loan portfolio. The role focuses on balancing business growth with prudent credit risk management by ensuring adherence to the bank's credit policies and regulatory guidelines.

Key Responsibilities
Assess personal loan applications through detailed credit underwriting.
Analyze applicant financials, income stability, banking behavior, credit bureau reports (CIBIL), and repayment capacity.
Approve or recommend loan proposals within delegated authority.
Ensure compliance with internal credit policies, RBI regulations, and risk guidelines.
Maintain high-quality underwriting standards while achieving defined turnaround times (TAT).
Monitor portfolio quality, delinquency trends, and early warning signals.
Coordinate with Sales, Operations, Risk, Legal, and Collections for seamless loan processing and disbursement.
Review policy exceptions and recommend mitigants wherever applicable.
Conduct portfolio reviews and suggest policy improvements based on market trends.
Support audit, compliance reviews, and regulatory inspections.
Coach and mentor junior credit officers, ensuring consistent underwriting quality.
Prepare MIS reports related to approval ratios, TAT, portfolio performance, and productivity. 
A
Apna
+1
Required Skills
Retail Credit Underwriting
Personal Loan Credit Assessment
Financial Statement Analysis
Credit Risk Management
CIBIL/Credit Bureau Analysis
Banking Regulations & RBI Guidelines
Fraud Detection
Portfolio Monitoring
Decision Making
Stakeholder Management
MS Excel & MIS Reporting
Eligibility
Graduate in any discipline (MBA/PGDM, CA, or Finance specialization preferred).
Typically 3-4 years of experience in retail lending or credit underwriting, with experience in Personal Loans.
Experience in handling approval authority for unsecured retail lending is preferred.
Good knowledge of credit policy, risk assessment, and underwriting tools.

Key Performance Indicators (KPIs)
Credit decision turnaround time (TAT)
Portfolio delinquency and default levels
Approval accuracy and policy adherence
Audit and compliance scores
Productivity and underwriting quality
Business support while maintaining risk standards
Reporting To
Regional Credit Head / Area Credit Manager (Retail Assets)
Compensation

For an M3 Manager role in Pune, compensation generally depends on experience, internal parity, and performance.