Platinum Relationship Manager-Business Banking

Platinum Relationship Manager – Business Banking KRAs:  
  Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets
  Sources new bank customers through external individual efforts and acquisition channel 
  Ensures high levels of customer service orientation and application of bank policy.
  Cross-sells bank products to existing set of branch customers, which are mapped 
  Informs customers of new products or product enhancements further to expand the banking relationship.   Plans and conducts special sales initiatives and events for prospective and existing clients. 
  Coordinates with other group companies to provide seamless access to other products.  
  Maintains complete relationship record for assigned customer accounts.  
  Tracks customer complaints/queries and turnaround times for customer satisfaction.

Desired Candidate Profile:   Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.  Very good understanding of Trade and Forex & CA   Very good understanding of Commercial Assets like CC, OD, TL, Export Finance  Understanding of Mutual Funds and Insurance is an added advantage