Role Objective
To enhance the effectiveness and productivity of the sales organization by
providing analytical, operational, and
process support. The role is responsible for strengthening sales planning,
performance tracking, CRM governance,
sales reporting, incentive administration, sales capability initiatives, and
process standardization to enable informed
decision-making and improve business performance across Merino Laminates.
Job Responsibilities
1. Sales Performance Analytics
Prepare and publish daily, weekly, and monthly sales dashboards.
Monitor achievement against budgets, targets, and forecasts.
Analyse sales trends, product mix, territory performance, and customer
performance.
Provide actionable insights to improve sales productivity.
2. Sales MIS & Reporting
Generate accurate and timely MIS reports for leadership.
Develop standardized sales reports and scorecards.
Ensure data integrity across sales systems.
Automate recurring reports wherever possible.
3. Sales Planning & Forecasting
Support annual sales planning and budgeting.
Assist in monthly forecasting and demand planning.
Monitor target allocation and achievement.
Support business reviews with analytical inputs.
4. CRM & Sales Process Governance
Monitor CRM usage and compliance across the sales organization.
Ensure timely updating of customer, opportunity, and pipeline data.
Recommend improvements to sales processes and workflows.
Drive CRM adoption and data quality initiatives.
5. Sales Incentive & Performance Management
Support sales incentive calculations and validation.
Track KPIs linked to incentive programs.
Ensure timely reporting for incentive payouts.
Analyse the effectiveness of sales incentive schemes.
6. Sales Operations Support
Coordinate with sales teams for business reviews.
Support product launches with reporting and tracking.
Maintain master sales databases and customer records.
Assist in territory mapping and sales coverage optimization.
7. Business Intelligence & Insights
Conduct market, customer, and competitor analysis.
Identify business opportunities through data analysis.
Develop presentations and reports for senior management.
Support strategic business initiatives with analytical inputs.
8. Continuous Improvement
Identify opportunities to improve sales processes.
Standardize reporting formats and operating procedures.
Support digital transformation initiatives within Sales.
Drive operational efficiency through automation and process improvements.
Apply through whichever channel suits you best.