Business Systems Analyst Job Description
Your Job
As a Business Systems Analyst based in Bangalore, you will drive and
support various Supply Chain applications from inception to sunset.
You will act as a vital bridge between business needs and technical
solutions, helping our global teams adopt new technologies, resolve
system issues, and optimize process efficiencies to reduce supply chain
costs and achieve better outcomes.
Our Team
You will join a dynamic, collaborative, and globally connected Supply
Chain Business Systems team. We partner closely with international
stakeholders in Purchasing, Logistics, and IT, as well as external
suppliers. Our team thrives on seamless cross-functional communication,
leveraging modern tools to deliver high-quality system integrations
across multiple supply chain applications supporting multiple time zones
and regions.
What You Will Do
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Manage SC Applications Lifecycle:
Lead and support business applications through all phases, including
configuration, testing, knowledge, training, roll-out, and continuous
improvement.
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Bridge Communication:
Utilize strong communication skills to translate complex concepts
smoothly between business users and IT users.
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Analyze End-to-End:
Apply a deep understanding of end-to-end supply chain processes to
solve issues affecting both your local region and the global
organization.
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Support & Resolve:
Provide fast, reliable support for key Supply Chain applications (like
Coupa and Ariba SCC) by resolving helpdesk tickets through ServiceNow.
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Test & Implement:
Participate in cross-functional teams to execute system upgrades, test
new application releases, and build robust integration test plans.
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Train & Enable:
Design engaging end-user training materials and micro-learning courses
to onboard internal stakeholders and external business partners.
Who You Are (Basic Qualifications)
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Experience:
3 to 6 years of professional experience working with business systems.
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Education:
A Bachelor's or Master's degree in any field of study.
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Domain Knowledge:
Solid understanding of direct procurement, supply chain, supplier
management, and accounts payable (AP) finance processes
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SAP MM or Ariba hands on experience,
Reporting & Analytics skills, Procurement (S2P) experience, Master
Data support, Supply Chain knowledge, Service Now exposure.
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Excellent Communication skills
(verbal and written) for clear and concise business communications.
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Strong Computer skills
and knowledge in Microsoft office applications (Ex. MS Excel, Word,
PowerPoint, one Note, co-pilot).
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Ability to grasp business problems,
set goals, objectives, and provide solutions.
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Team player,
contribution-motivated, flexible, ability to work with stakeholders in
different locations across Molex to support & achieve common
objectives.
What Will Put You Ahead
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System Expertise:
Proven experience in helping and resolving business user issues and
providing ongoing support for SC applications.
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Testing & Integration Skills:
Ability to derive functional business scenarios, build test plans, and
confirm processes across functional modules.
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Project Delivery & Methodology:
Experience managing projects using established methodologies—driving
outcomes within scope, gaps, cost, and time schedules.
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Training & Enablement:
Background in developing end-user training materials, and training
stakeholders or external business partners.
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Adoption & Optimization:
Track record of boosting system adoption and utilization across
projects, enhancements, and issue resolutions.
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Stakeholder Management:
Strong interpersonal and presentation skills to communicate
requirements, project statuses, and complex issues to management.
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Transformation:
Proactive mindset, thrives on learning new systems quickly, driving
transformation, sharing innovative ideas, and helping others.