Role Profile

Role title

Business Coach & Trainer

Function

Sales

Reporting to

Area Manager / Regional Sales Manager

Level

PURPOSE OF ROLE

The business Trainer works very closely with assigned Sales force & Leaders to create, execute and deliver Top-line Growth and Contribute to bottom-line numbers for the assigned networks by training them on the concepts, products and the remuneration plan. Working closely with Sales Force creating an inspiring working environment for all by building strong and independent Leaders who are ready to take India to its Vision.

KEY ACCOUNTABILITY

• To support, execute and deliver Top-line Growth
• To support the short- & long-term goals for the assigned networks / Market Vision & Strategy
• Growth with consistency and stability for the assigned utilities
• To encourage & support Independent Leadership through SARPIO SYSTEM
• Overall ownership of making Training Strategies, implementation, execution & results for the assigned networks
• To deliver monthly/quarterly/yearly Activity, Sales, Sales Force and recruitment targets for the assigned networks / market
• To Organize, Promote and Support all Oriflame activities and events such as new product launches, seminars, conferences, prospecting activities, incentive trips & communicate timely to the market leaders to keep them motivated.
• To constantly strategize and identify new locations to introduce and penetrate our business.
• Building Strong Relationship with leaders to put them on growth track and achieve set goals.
• To develop & support independent leaders through implementation of various trainings in coordination with Area Manager or regional head
• 100% implementation of targets with regular and quality reviews /feedback with RSM
• Promoting and Executing leader led Events & Club to long term & consistent growth

KEY FOCUS

• One needs to emerge as a role model and leader and live up to Oriflame Core Values – Togetherness, Spirit & Passion.
• Challenge can be Lack of professionalism & immature leadership, which needs to be handled with clear & constant professional conduct & communication
• One needs to be detail oriented in approach and must be able to simplify the thoughts and communicate effectively to everybody.
• Relationship management is a must with leaders to run the show effectively.
• Higher level of knowledge and training experience is essential for this profile.

KEY DECISIONS

To carry this role, one needs to be a quick decision maker and expert of crisis management in any circumstances/situations. It’s essential to have relevant information, knowledge, should know who’s who, which will help/support taking key decisions

KPIs

Sales, Recruitment, Sales Force Growth, Activity of Old SF, Sales per active, Sales of wellness and Skin Care sets

KEY INTERACTIONS

To work with SF to deliver KPIs & drive various LD & Sales initiatives in coordination with RSM’s to make leaders to create independent leadership.

To work with RSM’s to identify improvement areas and improve execution

SUCCESS FACTORS CHARACTERISTICS

Business Trainer and coach must be exceptionally good in Sales, Training, effective communicators and having strong commitment towards their vision. Focused on assigned responsibilities and should deliver within stipulated timelines. One should be confident in themselves and their knowledge in order to be able to question, explain, challenge, share, encourage, listen and inspire. Must be focused on creating value to the business and are using inputs and information from others to achieve the objective. The work environment is fast moving and entrepreneurial and plans are frequently adjusted thus business coach needs to be flexible and able to adopt to ensure best outcome for the business. With a positive mind-set you always see the bright aspects of a situation and bounce back quickly from eventual setbacks. Be a coach and mentor for sales force in driving the Sales & leadership concept through Oriflame way.

SKILLS & KNOWLEDGE

• Strong ability to inspire leaders, persuade through dreams and desire, influence and explore positions and alternatives to reach Sales outcomes that will gain acceptance of all parties and meet Oriflame Management sales objectives.
• To create innovative ideas & concepts that are informative and inspirational for the leaders to form right networks and enable leadership development.
• Must have very strong people management skill with clear interest in making a change in people’s life. Must be detail oriented and accuracy in all the tasks with flair for creativity.
• One must have deep knowledge on various aspects in Oriflame business, Oriflame products & Business opportunity viz. Success Plan.
• Strong ability to drive business through trainings that are informative and inspirational for the leaders to form right networks and enable leadership development.
• It’s a must for business coach and trainer to be highly creative in nature.
• Must be an excellent communicator in all forms and a good presenter to inspire leaders.

QUALIFICATION & EXPERIENCE

• University Degree Bachelor / Masters
• Management Degree or Equivalent will be added advantage
• Industry experience would be an added advantage
• Previous experience from direct sales would be an added advantage
• Interest in trainings and proven record in conducting various trainings of different scales
• Relevant Sales Experience as a people manager
• Multi Language will be preferred