Job Description – Relationship Manager (Premium Accounts / Aspire Banking)

Company:	RBL Bank
Role:	Relationship Manager – Premium Accounts / Aspire Banking
Department:	Retail Banking / Wealth & Relationship Management
Experience Required:	2–7 Years
Location:	PAN India

Role Summary:

The Relationship Manager will be responsible for managing and growing a portfolio of Premium / Aspire Banking customers by offering customized banking and wealth solutions. The role focuses on deepening customer relationships, increasing liabilities, driving cross-sell of financial products, and ensuring superior customer experience.

Key Responsibilities

• Acquire and manage Premium / Aspire Banking customers for the bank.
• Build strong customer relationships to enhance portfolio value and customer retention.
• Drive CASA growth through Savings and Current Account acquisition.
• Cross-sell banking and investment products such as Insurance, Mutual Funds, FD, SIP, Loans, and Wealth Products.
• Achieve monthly and quarterly sales and revenue targets.
• Provide financial solutions based on customer needs and risk appetite.
• Ensure regular engagement with customers through meetings and portfolio reviews.
• Maintain high levels of customer satisfaction and service quality.
• Comply with all banking regulations and internal processes.

Eligibility Criteria

• Graduate / Post Graduate in any discipline.
• Experience in Banking, Wealth Management, CASA Sales, Insurance, or Financial Services preferred.
• Strong communication and relationship-building skills.
• Sales-oriented mindset with customer handling ability.
• Knowledge of banking and financial products will be an advantage.

Preferred Candidate Profile

• Candidates from Private Banks, NBFCs, Insurance, or Wealth firms preferred.
• Experience in handling affluent or premium customers.
• Good understanding of investments and wealth products.
• Strong networking and client acquisition capability.

Key Skills

• Relationship Management
• CASA Sales
• Wealth Management
• Cross Selling
• Customer Acquisition
• Communication Skills
• Portfolio Management
• Banking Sales

Note: This role is primarily sales and relationship-driven with focus on premium customer acquisition, portfolio management, and revenue generation.

This document is confidential and intended only for the use of the individual or entity to whom it is addressed.