RBL BankPremium Current Account Relationship Manager
Noida, Uttar Pradesh, India28 Jul 2026RQP0TK
rbl-bank/premium-current-account-relationship-managerPremium Current Account Relationship Manager
Job Description
Premium Current Account RM)
Overall Goal: Current Account RM will be responsible for
Acquisition of new Business Entity customers and creating CA Book
Management of Acquired Current Account customers
Enhancement of the relationship by cross-selling products and services
as per the profile & need of the these
current account customers
Deepening the size of the relationship and retention of the customers by
providing the best possible services and
being the dedicated point of contact for these customers
Make RBL Bank a primary bank for customer and get maximum wallet share
Key Result / Responsibility Areas:
a)
Acquisition of Business Entity (Current Account) customers –
Acquisition of NTB High Value Current Accounts
NTB Acquisition of Current accounts dealing in international Trade
Identify and Acquire New to Bank working capital limit customers with
Trade Limits viz Buyers Credit, PCFC,
LC,BG etc
Acquire New to Bank customer requiring Assets Limits Business Loans,
Cash Management Services & Door
Step Banking, API Banking and other allied Current Account services
RM will have to create his own CA book by self-sourcing, Market Visit
& Industry & Area Scoping, External References &
Leads.
b) Portfolio Management –
Engage with Acquired customer on regular basis and ensure that Group
company and Family customers also bank
with RBL Bank
Regularly interact with the customer to build rapport, customer profiling
should be used to set customer level
objectives post discussion branch Manager/TL. Customer interaction to be
regular updated in system provided.
Ensure that within each customer group a minimum number of stipulated
Income Generating products are sold
as per the customers profile and needs. RM to Cross sell appropriate
products to the customers and ensure activate
usage.
Enhance Values within each of the customer groups by ensuring that a/cs
are activated
Cross Sell Bank Products for revenue generation and engagement
Basis customer business requirement cross sell products like POS ,
Payment Gateway, Trade /Forex ( LC
/BG/ Remittance /OD) , Doorstep Banking Services.
Cross Sell various RBL Bank products like TPP, FD. Credit Card, Loans to
customers and related group
business/ family
Drive active business transaction through RBL bank account
Should know the customer’s business in order to provide banking and
financial solutions
Register customer for various Direct Banking Channels of the bank
B)
Customer Services
Ensure quality customer service is delivered
Recording complaints as per the specified process
Resolving all complaints received from portfolio customers within the
stipulated TAT’s and ensure appropriate
customer communication on closures
Preventive complaint management by regular interaction with the
customers
C) Target Achievement
PC- RM will be given a quarterly and yearly target on revenue, product
cross sell and book value build up
Basis the Target the RM will be tracked on regular basis for achievement
of the Targets
CA RM will be evaluated on Portfolio Score Card
Quick Apply
~2 minApply through whichever channel suits you best.
CompanyRBL Bank
Posted28 Jul 2026