Restaurant Manager

Job Summary:

We are seeking an experienced Restaurant Manager to lead daily restaurant operations, drive service excellence, and manage teams with professionalism and accountability. The ideal candidate will possess strong people-management skills and solid F&B operational knowledge, providing hands-on leadership to enhance our restaurant experience across UAE.

Key Responsibilities:

• Take full ownership of day-to-day restaurant operations, ensuring smooth service delivery across all shifts.
• Lead by example on the floor, demonstrating professional conduct, calm decision-making, and strong guest engagement.
• Create a service culture focused on respect, discipline, teamwork, and consistent guest satisfaction.
• Manage, coach, and motivate service teams to meet performance, grooming, hygiene, and service standards.
• Ensure all team members follow SOPs, service sequences, and brand guidelines at all times.
• Monitor guest feedback, handle escalations professionally, and take corrective actions when required.
• Maintain high standards of cleanliness, hygiene, food safety, and compliance with local regulations.
• Plan staff rosters effectively to ensure adequate coverage while controlling manpower costs.
• Conduct daily briefings, shift handovers, and performance follow-ups with the team.
• Oversee inventory, stock control, ordering, and wastage management in coordination with kitchen and store teams.
• Ensure accurate billing, cash handling, and adherence to financial controls and company policies.
• Identify training needs and support ongoing development of team members.
• Coordinate closely with central operations, HR, and support teams to implement company initiatives.
• Uphold discipline, fairness, and professionalism while handling employee performance and behavioural issues.

Requirements:

• Minimum 5+ years of experience in F&B operations, with at least 2–3 years as a Restaurant Manager or Assistant Restaurant Manager.
• Strong understanding of restaurant operations, service standards, and team leadership.
• Good communication skills in English (Arabic or additional languages will be an advantage).
• Ability to work under pressure and manage multiple priorities.
• Proven experience in managing teams, guest relations, and operational controls.
• Experience with Indian, Arabic, or Asian cuisine restaurants is preferred.

Preferred Qualifications:

• A degree or certification in Hospitality Management or a related field.
• Demonstrated ability to implement successful service initiatives and drive operational efficiency.
• Expertise in handling diverse teams and fostering a positive work environment.
• Knowledge of local regulations and safety compliance within restaurant operations.

Benefits:

• Competitive salary and performance-based incentives.
• Career growth opportunities within a multi-brand restaurant group.
• Structured operations, clear SOPs, and a professional work environment.
• Employee discounts and meal allowances at our restaurants.
• Comprehensive health insurance plans.
• Continuous training and development programs to enhance skills.