Ops Lead – TRA
2-
Main Mission
Ø
Responsible for handling Document Checking for European and Asian
entities.
Ø
Co-ordinate/work closely with the Middle office, Front office &
Relationship managers (Onshore)
Ø
Be able to work closely with Back office team in meeting the client
requirements / expectations
Ø
Knowledge in IMEX application would be an advantage.
Ø
Fully aware of the below trade cycle/flow of transactions, thus
enabling/guiding the clients in handling TRADE Transactions
·
Export LC processes (Advising, Amendment, Confirmation, Transfer, and
Assignment of proceeds, Negotiation, Document Scrutiny, LC Forfaiting, LC
discounting, FX Loans, Reimbursement Claims and payments)
·
Import LC processes (Issuance, Amendment, Negotiation, Document Scrutiny,
and Import Financing (Trust Receipt Loans), Reimbursement authorization,
honor and Acceptance & Payments.
3-
Main responsibilities
Your main responsibilities are to:
1.
Manage Document Checking (Imports and Exports) for Europe and Asian
entities.
2.
Well versed with UCP 600, ISP98
3.
Workflow coordination, queue management & client communication
4.
Maintaining the SLA’s as required by the Client on timeliness &
quality.
5.
Managing Escalation / clarifications (i.e. addressing technical queries,
discrepancies within team and from client)
6.
Maintain the book of operational procedures and Special practices
updated
7.
Reports & Training
a.
Produce regularly reports on operational activities (quality and quantity)
i.e. daily / weekly production reports, monthly KPI dashboards, etc.
b.
Training the process and procedures and regular updates to team members
8.
Managing the team shift schedule, team attendance, logistics on a daily
basis.
4-
Required competencies
Application of the
Group values (
Team Spirit, Innovation, Responsibility and Commitment)
in your day to day job with your team members and clients, the position
also requires following specific competencies.
|
Technical / Functional skills
|
|
|
Behavioral competencies
|
|
Apply through whichever channel suits you best.