Gift City Level 5 – Compliance Officer / MLRO

Role Scope

The Compliance Officer / MLRO leads compliance and regulatory oversight for the new Citco office being established in Gift City. This role builds strong stakeholder relationships, delivers compliance initiatives, and leverages data to support effective decision-making. It promotes regulatory integrity, manages compliance risks, and drives sustainable growth by influencing stakeholders through active listening and negotiation.

Entity Responsibilities

·        Hold relevant regulatory roles for the Citco Gift City office.

·        Establish strong connections with relevant stakeholders to assist the business on compliance matters; work collaboratively to build trust and sustain relationships through situations where there may be differing views in relation to compliance deliverables.

·        Create, implement, and maintain risk-based compliance plans aligned to regulatory requirements and business objectives; provide metrics and data (as required) to aid understanding of root causes and support effective decision-making.

·        Proactively engage with others to change attitudes and behaviours in respect of compliance matters through active listening, empathy, and effective negotiation.

·        Identify, assess, and manage compliance risks relating to the entities’ activities; support the embedding of risk management practices and risk culture across stakeholders.

·        Participate in compliance monitoring activities; perform monitoring reviews and report outcomes in accordance with annual monitoring plans and the Citco Compliance Monitoring Policy.

·        Provide advice and support to staff on compliance-related matters including AML and KYC, data protection and confidentiality, outsourcing organisation, and corporate governance.

·        Maintain an understanding of regulatory developments impacting the country and, where required, provide assistance/coordination/oversight of impact assessments and implementation plans.

·        Analyse reporting of suspicions concerning transactions and activities and report/escalate as appropriate (including MLRO obligations).

·        Assist with drafting, maintaining, and regularly reviewing compliance policies, ensuring clarity and practical application.

·        Draft compliance reports for the Board of Directors; attend and contribute to Board and Committee meetings, articulating compliance risks and recommendations.

·        Participate in communications with regulators ensuring transparent and effective engagement.

·        Act as a role model for a learning culture by encouraging two-way feedback and actively sharing expertise; provide and/or arrange training on compliance policies and regulatory changes.

·        Assist in the governance of the outsourcing framework and outsourcing oversight, supporting appropriate controls and accountability.

·        Assist the business with regional growth plans, including establishment of regional representative offices, providing compliance input to enable sustainable expansion.

·        Actively participate in the Compliance Forum and develop the Group Compliance team through support and sharing of expertise.

·        Support the Regional Compliance Officer in regional and group-wide compliance initiatives.

·        As required, support compliance officers in other regions with their core deliverables.

·        Proactively implement team-level goals and make improvement suggestions to support the growth of the Group Compliance team.

·        Escalate and report relevant matters to the Regional Compliance Officer.

·        Travel as required to fulfil the responsibilities of the role.

·        Undertake any other relevant responsibilities that may arise or be assigned by the Regional Compliance Officer, demonstrating flexibility and accountability.

Capability Expectations

·        Applies strategic thinking to align compliance activities with business objectives.

·        Leads through influence by delegating effectively and supporting others to take ownership.

·        Builds strong working relationships through empathy, professionalism, and clear communication.

·        Uses data and structured analysis to make informed decisions and solve complex problems.

·        Demonstrates resilience and adaptability in response to regulatory change and business growth.

·        Models strong risk awareness and promotes a positive risk and compliance culture.