Healthcare StaffingUS & CanadaScreening at Scale

How a healthcare staffing firm screened 20,000 candidates without a single call

Industry
Healthcare Staffing
Region
US & Canada (based in Las Vegas)
Roles
Clinical psychologists, RNs, psychotherapists, physicians
Channels
Voice + message follow-up
Agents
Screening (Voice AI)

The Challenge

The firm placed clinical psychologists, registered nurses, psychotherapists and physicians into mental-health roles across the US and Canada. A first-round screening call ran ~5 minutes. Across 20,000 candidates a month, that was 1,667 hours split across 20 recruiters, or 21 hours a week each, every week, spent on the same opening questions before a single candidate reached a real conversation.

AI screening queuelive
GM

Grace Miller

RN · 6 yrs ICU · licensed NV

qualified
DK

Daniel Kim

CNA · night shifts OK

qualified
SR

Sofia Rossi

License expired

closed
LW

Liam Walsh

Out of state, no relocation

closed
Screening without calls
0
screened
0
worth a talk
0
screening calls
Before0 hrs / wk on calls
With HireBound0 hrs / wk on calls

The Solution

HireBound's voice AI agent ran first-round screening end to end, with message-based follow-up for candidates who did not pick up. Qualified candidates booked their own slots through a direct calendar integration.

Recruiters stopped screening and scheduling, and started interviewing. The firm ran 20,000 candidates and 400-plus interviews a month with the same 20 people.

The Impact

1,667 hrs
screening absorbed monthly
21 hrs
per recruiter, per week (est.)
20,000
candidates handled monthly
100+
interviews conducted weekly
83 hr+
saved per recruiter/month
10+
recruiters' worth of screening automated (est.)
0
manual screening calls

20,000 candidates screened. 400 conversations worth having.

Customer Stories

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